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Privacy Policy

 

Effective Date: 01/01/2026
Last Updated: 02/18/2026

Performance Group, Inc. d/b/a The Performance Group (“Company,” “we,” “our,” or “us”) is a Pennsylvania-based temporary staffing agency committed to protecting the privacy and security of applicants, employees, and website visitors.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information, including information collected through our website, SMS communications, email communications, and AI-assisted interviewing technology powered by Curately.ai.

By using our website or applying for employment, you consent to the practices described in this policy.

Applicability of This Policy

This Privacy Policy applies to all personal information collected, maintained, or processed by Performance Group, Inc. d/b/a The Performance Group, including information collected:

  • Prior to the effective date of this Privacy Policy
  • From current employees
  • From former employees
  • From job applicants
  • Through legacy systems and integrated technology platforms

By continuing employment with Performance Group, Inc. d/b/a The Performance Group, employees acknowledge that their personal information may be processed in accordance with this Privacy Policy, as permitted by applicable law.


1. Information We Collect

A. Information You Provide

  • Full name
  • Contact information (phone, email, address)
  • Employment history
  • Resume/CV
  • Education history
  • References
  • Work authorization documentation
  • Social Security number (for payroll and legal compliance)

B. AI-Assisted Interview Data (Curately Platform)

As part of our recruiting process, we use AI-powered tools provided by Curately to assist with candidate engagement and screening. This may include:

  • Recorded video or audio interviews
  • Automated transcripts
  • Written responses
  • Interview metadata
  • AI-assisted ranking or analysis

AI tools are used to assist recruiters. Final hiring decisions are made by human personnel.

Applicants may request reasonable accommodation for alternative interview formats.

C. SMS & Email Communications

We collect and store:

  • SMS message content
  • Delivery confirmations
  • Email communications
  • Opt-in/opt-out records

D. Website Usage Data

  • IP address
  • Browser/device type
  • Cookies
  • Usage analytics

2. How We Use Your Information

We use personal information to:

  • Evaluate applicants
  • Match candidates with client companies
  • Schedule interviews
  • Communicate job opportunities
  • Process payroll and employment documentation
  • Comply with federal and Pennsylvania employment laws
  • Improve recruiting efficiency

We do not sell personal information.


3. SMS Communications & 10DLC Compliance

By providing your mobile number and opting in, you agree to receive SMS messages regarding:

  • Job opportunities
  • Interview scheduling
  • Application updates
  • Work assignments
  • Employment notifications

Message frequency varies.
Message and data rates may apply.

Reply STOP to unsubscribe.
Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of employment.

Mobile numbers and SMS consent data are not shared for marketing purposes.


4. Information Sharing

Third-Party Service Providers & Integrations
Performance Group, Inc. d/b/a The Performance Group uses third-party service providers and integrated technology platforms to operate our staffing services efficiently.

These may include:

  • Applicant tracking and staffing management systems (including Avionté)
  • AI recruiting and communication platforms (including Curately)
  • Background screening providers (with applicant authorization)
  • Timekeeping and workforce management providers
  • Payroll processors
  • WOTC (Work Opportunity Tax Credit) processing vendors
  • Benefits administration providers
  • Electronic signature and document management services
  • Email and SMS communication platforms
  • IT hosting and cloud storage providers

We share personal information with these service providers only as necessary to:

  • Evaluate applicants
  • Manage employment relationships
  • Process payroll and tax reporting
  • Verify work eligibility
  • Administer employment benefits
  • Communicate with applicants and employees
  • Comply with legal obligations

All service providers are contractually required to maintain appropriate data security safeguards and to use personal information solely for authorized business purposes.

We do not sell personal information to third parties.


5. Data Security

We use reasonable administrative, technical, and physical safeguards including:

  • Secure servers
  • Encrypted data transmission
  • Access controls
  • Vendor security reviews

No system is 100% secure.


6. Data Retention

We retain applicant and employee data only as long as necessary to:

  • Provide staffing services
  • Comply with tax and employment laws
  • Maintain legal records

When no longer needed, data is securely deleted or anonymized.


7. Pennsylvania & Federal Compliance

We comply with:

  • Federal Equal Employment Opportunity laws
  • Americans with Disabilities Act (ADA)
  • Fair Credit Reporting Act (FCRA)
  • Applicable Pennsylvania employment regulations

Applicants may request reasonable accommodations in the hiring process.


8. Changes to This Privacy Policy

Performance Group, Inc. d/b/a The Performance Group may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory guidance.

For current employees, updates may be communicated through internal communications, employee portals, or other appropriate channels.

When updates are made, we will revise the “Last Updated” date at the top of this page. Updated versions will be posted on our website.

For current employees, material changes may also be communicated through internal communications or employee portals, as appropriate.

Continued use of our website, application processes, or continued employment after the effective date of an updated Privacy Policy constitutes acknowledgment of the revised policy, as permitted by applicable law.


9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw SMS consent
  • Request deletion where legally permitted

Contact:

The Performance Group
22 West Main Street
Ephrata, PA 17522
info@tpgworks.com
717-733-6367

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