The Staffing Search Chronicles

Success That's Worth Talking About

Derby Industries, LLC

I just wanted to take a minute to convey my sincere appreciation and thanks for a job well done by your team.

They have certainly gone above and beyond the call of duty. As you know, a few short months ago, we were faced with the tremendous challenge of losing our entire workforce. We were all nervous about finding a way to manage that situation and the almost immediate ramp up for the Christmas rush. It has really turned into an incredible success story. The Performance Group helped expand our team to include a second shift, and both production and quality levels now have exceeded customer expectations. As a result, more business is coming our way. Even with this extra challenge, the other areas of the Allentown operation are now running smoothly as well.

It is rare to find a true business partner in a staffing solutions service. We’ve definitely found that and more with The Performance Group. I look forward to a long and happy relationship as Derby grows and expands business in the Allentown area. Thanks again for your support!

Renee Hunt
Vice President of Human Resources
Derby Industries, LLC

Supreme Mid-Atlantic Corp

I just wanted to drop a note to The Performance Group concerning the recent Spanish class that was held at Supreme. Natasha D’Orazio delivered an excellent program. She made Spanish learning simple and fun! Natasha brought great energy and created a friendly environment for everyone. Learning a second language can be a little scary for most people, but Natasha took away everyone’s fears during the first session. I was amazed at how quickly everyone picked up the Spanish language. While we have a long way to go to be fluent, we’re off to a great start.

I am excited about our supervisor’s future to be able to relate to those speaking Spanish. Natasha and I have already discussed more Spanish classes for the future.

Matt Hetrick
HR Manager
Supreme Mid-Atlantic Corp.

Allentown Diocese Catholic Social Agency

I would like to take this opportunity to not only thank you for helping many refugees to gain employment but also for your continuous support of Catholic Charities.

It has been great working with all the staff at The Performance Group. I appreciate all your hard work and effort to make some lives a little better.

A tremendous thanks to everyone.

Jacques W. Hanonik
Immigration and Refugee Services
Allentown Diocese Catholic Social Agency

Utz Quality Foods Inc.

Utz Quality Foods Inc. has been a client of The Performance Group since June of 2000. Our experience with The Performance Group has been extremely positive because of their dedication to high quality service and their unique value added approach.

The Performance Group is much more than a “temp agency.” As part of the service to Utz, we have a Performance representative at our facility every weekday to assure that our staffing needs are met and any issues or situations that may arise are immediately addressed. This makes The Performance Group a true partner in our day-to-day operations.

The Performance Group is out front when it comes to planning for future Utz Quality Foods Inc. manpower needs. Management representatives from The Performance Group regularly visit our facilities and work closely with the Utz management staff to anticipate requirements and plan well in advance to subsequently meet the Utz requirements for people.

Value added services from The Performance Group include but are not limited to: a strong emphasis on worker safety that has enhanced the safety of Utz and Performance employees at Utz facilities, recruiting assistance for management and technical candidates as direct Utz hires, and translation services to meet the needs of both Utz and The Performance Group Hispanic employees.

I strongly recommend the Performance Group for any organization in need of personnel or staffing services.

Sincerely,

Gary L. Laabs, SPHR
Vice President – Human Resources
Utz Quality Foods, Inc.

Snyder’s of Hanover

I am pleased to write this letter of appreciation on behalf of The Performance Group in recognition of the outstanding services they have provided to Snyder’s of Hanover.

We began our partnering relationship with The Performance Group in 2004. At the time, we were searching for qualified agencies to help with our alternate schedule staffing solutions. Our experiences with other organizations ran the gamut from no returned phone calls and unfulfilled placement orders left to be forgotten to unqualified candidates we could not depend upon for long term assignments. We turned to The Performance Group in desperation and as a last resort!

The Performance Group has been able to fill all our short-term and long-term production positions and several of their placements have landed full-time jobs with us. Since 2004, we expanded our relationship and have used The Performance Group for help filling clerical and higher skilled, professional positions such as maintenance mechanics and supervisory positions.

In addition to the traditional staffing solutions, we have developed a delightful, friendly and personal relationship with the staff and feel as though they are part of our team. The Performance Group understands our culture, needs and expectations and that’s half the equation! The other is taking that knowledge and delivering results.

The Performance Group conducted diversity training in our Hanover, Pennsylvania, and Goodyear, Arizona pretzel bakeries. In addition, we offer their English as a second language to many of our Hispanic employees and their Spanish classes to our supervisors and managers. Both have been very well received. The most frequently asked question is “when does the next set of classes begin?”

The Performance Group has helped us solve a number of our staffing and human resource-related needs professionally and competently. And they are fun to work with!

Sincerely,

Kimberly Griffith
Human Resource Manager
Snyder’s of Hanover

D&D Distribution Services

In the corporate world it is essential to know you are selecting the right person for a job before you hire them. You cannot always tell from the first interview if you have selected the right person. That is the reason I rely on The Performance Group to carefully screen candidates for me. They know how important it is to have the “right fit.” They allow us to review resumes and also interview them before we make a decision. It also saves me valuable time that we can use to concentrate on servicing our customers. The Performance Group’s staff is always pleasant and professional. They always respond quickly to our needs. As we continue to expand our company they will continue to be an essential part of that growth.

Lori Hatterer
Office Administrator
D&D Distribution Services

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